Kimpton Theta New York - Times Square, An Ihg Hotel, New York City

The hotel offers accessible rooms, making it suitable for various needs; however, rooms are on the smaller side. The service was a mix of professional assistance and attempted scams but ultimately helpful. The location near Times Square is convenient and memorable, though some maintenance issues were noted. The dining options are satisfactory but fall short compared to similar brands. Facilities are adequate but not exceptional.

The hotel room needed a facelift but was ready prior to 3 pm and made me feel safe. The service was great overall, friendly and helpful, though staff were too aggressive about tips. The location was ideal, close to Broadway shows and Times Square, but had some downsides like excessive markups for amenities. The dining options were a bit overpriced with mixed quality. Overall, a decent stay with room for improvement.

My stay at the hotel was a bit of a mix. While the rooms were comfortable with convenient features like a coffee machine and USB charger, the cleanliness was lacking, and check-in took longer than expected. The service, overall, was helpful and knowledgeable, but one bellboy was a bit greedy and couldn't provide an estimated room readiness time. The location was quite convenient, between Central Park and Times Square, with friendly staff willing to assist guests. However, the dining experience was subpar with overpriced and cold food options. Despite its flaws, the hotel had some positive aspects worth considering.

The hotel is in a great location near Central Park, Christmas markets, Broadway theaters, and awesome bakeries and pizza spots. The rooms were a good size and clean, but the check-in process was slow. The service was a bit hit-and-miss: some staff were helpful and nice, while others seemed clueless and less accommodating. The location was fantastic for exploring the city with everything within walking distance, though it can get quite busy being close to Times Square. The dining options were simple but satisfactory, although the quality of some dishes was subpar. The facilities were adequate, but there were a few areas that could use improvement.

I had a mixed experience at the hotel. The location was great for our planned activities and convenient to everything, but the room was next to the maintenance room, which was loud. The service was helpful with providing information but had some issues with room allocation. The dining was flavorful, but there were issues with bed arrangements. Overall, the price seemed high for what was offered.

The hotel's location near Times Square and theaters was perfect for us, offering a variety of dining options and easy access to popular attractions. The rooms, although a bit tired-looking and with some quirky features, provided a cozy stay overlooking ongoing construction. The service was top-notch, with friendly staff willing to assist, but the dining experience left something to be desired. The overall value for the price paid was reasonable considering the convenient location.